Privacy & data protection

Your data is yours. We just keep it safe.

How Vamenture collects, uses, stores, and protects personal data across our AI voice agent platform and related services. Written in plain English, structured for clarity.

Last updated: June 9, 2026
Encrypted end to end
No data sold, ever
You own your data
Built for voice AI compliance
01

Information we collect

We collect only what we need to deliver our services and improve your experience.

  • Account information: name, email, company, role, and billing details when you sign up or contact us.
  • Voice agent data: call recordings, transcripts, and metadata generated when our AI agents handle calls on your behalf.
  • Integration data: information passed between your CRM, calendar, and telephony provider when configured by you.
  • Usage data: pages visited, features used, and technical diagnostics needed to keep the service running.
  • Cookies and device data: IP address, browser type, and basic device information for security and analytics.
02

How we use your information

Your data exists to make our voice agents work well for your business. Nothing else.

  • Operating, maintaining, and improving the AI voice agent platform and related services.
  • Training and tuning your specific agent configuration on your call data, with your authorization.
  • Responding to support requests, sales inquiries, and onboarding conversations.
  • Sending service updates, security notices, and product communications you have not opted out of.
  • Meeting legal, regulatory, tax, and accounting obligations that apply to our business.
03

Data protection and security

Security is built into how we run, not bolted on. Here is what that means in practice.

  • All data is encrypted in transit and at rest using industry standard protocols.
  • Access to customer data is limited to authorized personnel under strict role-based controls.
  • We run regular security reviews, penetration tests, and infrastructure audits.
  • Call recordings and transcripts are stored in segregated environments by customer account.
  • We work with sub-processors that meet equivalent or stronger security standards than our own.
04

Data sharing and third parties

We do not sell your data. Period. Here is exactly when we share it and with whom.

  • Service providers: hosting, telephony, model providers, and analytics partners bound by data processing agreements.
  • Integration partners: CRMs, calendars, and tools you explicitly connect to your agent.
  • Legal compliance: when required by court order, subpoena, or applicable law.
  • Business transfers: in the event of a merger or acquisition, with prior notice to affected customers.
  • Aggregated insights: anonymized and aggregated data that cannot be traced back to a person or business.
05

Your rights and choices

You own your data. These rights are available to every customer regardless of jurisdiction.

  • Access: request a copy of the personal data we hold about you.
  • Correction: update or correct any inaccurate information in your account.
  • Deletion: request deletion of your personal data subject to legal retention requirements.
  • Portability: export your data in a machine-readable format.
  • Opt-out: unsubscribe from marketing communications at any time without affecting service access.
  • Restrict processing: ask us to limit how we use your data while a request is being reviewed.
06

Cookies and tracking

We use cookies to keep the site working, measure performance, and improve user experience.

  • Strictly necessary cookies keep sessions, security, and core functionality working.
  • Analytics cookies measure usage so we know which features matter and which need work.
  • Preference cookies remember your settings between visits.
  • You can control or refuse cookies through your browser settings without losing core functionality.
07

Data retention

We keep data only as long as we need it, then we delete it.

  • Account data is retained for the life of your account plus a short post-cancellation period.
  • Call recordings and transcripts follow the retention window you set in your agent configuration.
  • Billing and tax records are retained as required by law, typically seven years.
  • Anonymized analytics may be retained longer where they cannot be linked back to a person.
08

International data transfers

We serve customers globally. Here is how cross-border data movement is handled.

  • Data may be processed in countries other than where you are located.
  • We use standard contractual clauses and equivalent legal mechanisms for international transfers.
  • Where regional residency is required, we offer hosting in designated regions on request.
  • Your data is protected to the same standard regardless of where it is processed.
Questions about privacy?

Talk to a real human.

Privacy questions, data requests, or compliance reviews belong with a person, not a form. Reach us directly.

Email

sales@vamenture.com

Phone

+91 9023707722

Address

241, Nagwas, Gujarat, India, 396235