An AI agent that handles the repeat questions your team answers fifty times a day. Order status, account info, hours, pricing, basic troubleshooting. Resolves the ticket or routes it to a human with full context. No queues, no hold music, no burnout.
Support Queue
Today · 1,284 tickets
Resolution split
70% AI · 30% human899
AI resolved
385
Routed to team
Just Resolved
CSAT 5/5Order #4821 status confirmed
Resolved in 14 seconds · No human touch needed
Volume goes up faster than headcount. CSAT goes down. Agents burn out. Backlogs grow. The same fifty questions get asked fifty thousand times this year.
Order status, hours, account info, password resets. Your agents answer the same fifty questions a day, every day. It's burnout-grade work and it's wrecking retention.
Average hold time over 4 minutes loses you 30% of callers. They hang up, they tweet, they post a review. You don't just lose the ticket, you lose the customer.
More customers means more tickets means more agents means more managers. The cost curve never flattens, and your CSAT drops every time you add headcount.
Plugs into your knowledge base, ticketing system, and customer data. Handles the volume, escalates the exceptions.
Trained on your help docs, FAQs, and SOPs. Handles order status, hours, pricing, account info, and basic troubleshooting on the first call.
Pulls live data from your systems. Looks up the order, checks the account, processes the simple actions. Customer gets the answer they actually called for.
Complex issue, VIP customer, escalating frustration? The agent transfers live to the right team member with full context. No repeating the problem twice.
30+ languages, regional accents, and cultural context. Same agent answers in English, Spanish, Hindi, or Mandarin without breaking stride.
A human-handled call costs $5–$15. The agent runs at a fraction of that, with no shift differentials, sick days, or turnover backfill.
No queues, no hold music, no callbacks. Every customer gets answered instantly, even during a Monday morning spike or a product launch surge.
Map the volume, train the agent, connect the systems, launch with safety rails. Your team handles less, your customers wait zero, your costs drop fast.
We pull your historical ticket data and identify the top 70%. These are the tickets the agent will own end-to-end on launch day.
Help docs, FAQs, internal SOPs, product info. The agent learns your tone, your policies, and the exact answers your team would give.
Order management, CRM, billing, account systems. The agent pulls live data so answers are accurate, current, and customer-specific.
Go live with monitoring and a smooth handoff to your team. Edge cases route to humans automatically. The agent learns from every escalation.
Book a 20 minute demo. We'll show you exactly how the AI Voice Agent works for your business, no fluff, no hard sell.
Book a Discovery CallDesigned to fit into your existing workflow, not replace it.