An AI agent that calls customers after the sale, the appointment, or the support ticket. Captures NPS, CSAT, and the open-text answer your forms never collect. Detractors flagged in real time, promoters routed to referrals, insight landing in your dashboard within the hour.
Post-Service NPS
Last 7 days · 412 responses
NPS Score
+62
Promoter · 10/10
Referral asked"Sarah answered every question and got us in same week. Made the whole process feel easy."
Daniel R. · 14 min ago
Low response rates, biased samples, missing context, and stale data. The feedback loop you're using to run the business is making decisions worse, not better.
Average response rate is under 5%. The customers who do reply are the loudest, not the most representative. You're optimizing your business on a sample that's already biased.
Rating scales tell you what, never why. The actual insight, the one open-text comment that explains the score, is missing from 90% of responses.
Weekly reports, monthly dashboards, quarterly NPS reviews. The customer who churned in January told you why in February. The signal was real, the response was late.
Higher response rates, richer context, faster signal, and automated follow-through on every score the agent captures.
Standard scores, asked the way humans actually answer them. No login, no link, no form. Just a 30-second call right after the event matters.
The follow-up question your survey form never asks. Why the score? What would change it? Every response captured as text, sentiment-tagged automatically.
Detractor on the call? The agent escalates to your team instantly. You hear about churn risk before the customer hits unsubscribe, not after.
Trends by region, product, agent, or campaign. Themes pulled from open-text responses. The data sales, support, and product all need, in one view.
After a purchase, an appointment, a support ticket, or a milestone. The agent calls when the experience is fresh and the answer is honest.
Promoters get a referral ask. Passives get a feature update. Detractors get a real human. Every response triggers the right next step.
Pick the moment, design the questions, let the agent call, watch insight land in your dashboard while it's still actionable.
Post-purchase, post-appointment, post-support, post-onboarding. Tell us when the experience is fresh and the customer will actually answer.
NPS, CSAT, custom scoring, and the open-text follow-ups. We tune the script so the call feels short, useful, and worth picking up.
Time-zone aware, frequency-capped, and synced to your CRM. Customers get one call when it matters, never a barrage.
Scores, comments, sentiment, themes. Pushed to your team's tools, surfaced on a live dashboard, and routed to whoever needs to act.
Book a 20 minute demo. We'll show you exactly how the AI Voice Agent works for your business, no fluff, no hard sell.
Book a Discovery CallDesigned to fit into your existing workflow, not replace it.